Tesco Lotus has launched their first self service checkout in Thailand. This pilot scheme has been launched at Chamchuri Square in Bangkok. Although many Tesco stores have had self service checkouts for years in the UK, I’m not sure how popular they will be in Thailand where we are still used to service with a smile. When I shop at Foodland there is someone to pack my bags and then carry them out to my car if I want. The last time I went back to the UK, it took me a moment to realise that I was supposed to put the items in the bag myself. I saw the self service checkouts but didn’t dare to try.
What’s next for Thailand? Self service petrol pumps? Who will wash our windscreen or check our tyre pressure? But seriously, do you think the “self-service” concept will work in Thailand? If it does become popular, how many people will lose their jobs?
RT @LekNBC: “เทสโก้ โลตัส” เปิดบริการช่องชำระเงินด้วยตัวเอง แห่งแรกในไทย http://t.co/Siwcs3q4Hi