The biggest complaint against taxi drivers in Bangkok is their refusal to take passengers to their destination. But, is this becoming a thing of the past? A number of friends have noticed a change in behaviour over the last few months of taxi drivers towards passengers. I’ve seen it too. Most of them seem to be far more polite these days. They even apologize if they cannot take you to where you want to go.
I think this started to snowball with the release of the “DLT Check-in” app by the Department of Land Transport. This free app on your smartphone made it easier to report drivers to the right people. And it really works. Several Twitter friends have said that they were informed that their taxi driver had been fined as a result of their report.
Now comes some more good news. Siam Paragon recently put up a sign in front of their shopping mall listing the license plates of 54 taxis that had refused to take passengers. A report on social media at the time said that these taxis were now banned from stopping at Paragon. Today, Thai Rath is reporting that 31 of these taxi drivers have been fined by the police. A further two have had their licenses revoked for being reported twice by passengers.
What do you think, is there light at the end of the tunnel as far as good taxi services go in Bangkok?