New Smartphone App for Reporting Bangkok Taxis

February 21, 2015


Over the last year there has been a few smartphone apps released that help people report taxis to the authorities. I’m sure we have all faced similar problems with taxis in Bangkok. Refusing to take you to your destination, not turning on meter, and unsafe driving are just a few of the most common complaints. The problem with these 3rd party apps is that we don’t know if the relevant authorities will ever see our report. But that has now changed as the Department of Land Transport have just released their own smartphone app for iOS and Android.


To use the “DLT Check in” app is very simple. As you can see, it’s also bilingual which is good news for expats and tourists. After downloading the app you need to register your telephone number which is quick and easy. Then type in the License plate of the taxi or take a photo of the plate on the inside door. Next you can rate the taxi and the driver and also leave a comment. The location of your taxi is also noted. Of course, you don’t have to use the app to just report bad taxis. You can also comment on a good taxi like the one I’m in at the moment.

2 Responses to New Smartphone App for Reporting Bangkok Taxis

  1. Frits Wille
    April 22, 2016 at 12:24 pm

    Dear Richard,
    Today I used this app to complain about a taxi asking 200 baht from Hualampong station to sukhumvit soi 16. He refused to use meter. Other taxi used meter and 80 baht. 2x my email was returned with message from outlook as undeliverable. Address Do you know if this app is still working? Thanks, Frits Wille

    Final-Recipient: rfc822;
    Action: failed
    Status: 5.4.4
    Diagnostic-Code: smtp;554 5.4.4 SMTPSEND.DNS.NonExistentDomain; nonexistent domain

  2. Will
    August 5, 2016 at 9:23 pm

    Any idea if this app is still functioning and officials are acting on reports? I feel like I am wasting my time.

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