As part of my job as a travel blogger here in Thailand, I am always on the lookout for not only new attractions, but also special offers that could be of interest to my readers. That is why this poster on the Facebook page of Madame Tussauds Bangkok caught my attention (see here). It looks like that Madame Tussauds and Siam Ocean World have joined together to produce a combined ticket. As you can see, the poster as well as most of their Facebook page is all in Thai. It basically says that with the Silver Package you save 25% and the Gold Package you save 40% off the full prices. Sounds very attractive. Here is the breakdown:
Adults: 850 Baht discounted to only 630 Baht
Children: 630 Baht discounted to only 470 Baht
Adults: 3,750 Baht discounted to only 2,250 Baht.
The Gold Package apparently includes a wax hand, a photo, 5D cinema, glass bottom boat and Ocean Walker. Sounds pretty good. There was a link on the Facebook page in English for more information. So, I clicked on it. This is when it got confusing. The prices on their website didn’t match the prices on this advertising poster. Here is what it said in English on their website:
Adults: 1,700 Baht discounted to 1,360 Baht
Children: 1,300 Baht discounted to 1,040 Baht
Adults: 4,600 Baht discounted to only 2,760 Baht.
As you can see, the prices are much higher than what they were advertising on their Facebook page. Good job I checked the website first. If I had gone to the venue I would have been very shocked about the price difference. Surely this cannot be dual pricing going on here? After all, Paul Williams, the General Manager for Madame Tussauds Bangkok clearly said in an interview with AsiaTraveltips.com that there wouldn’t be two prices: “We won’t be operating a dual pricing policy”, he said. “We found that was rather strange and decided not to go down that road.” Click here for the video interview.
I have already posted on their Facebook page (see here) asking them to clear up this confusion. At the very least, they need to update this poster to say that the prices are not for foreign tourists.
UPDATE: Madame Tussauds has finally replied to my question:-
Dear all, my apologies for late reply and thank you for your comments regarding our admissions pricing and for your interest in Madame Tussauds Bangkok & Siam Ocean World. With respect to Thailand, we’d done a research and it tells us that dual pricing is very common practice and indeed across leisure attractions and museums it remains the norm rather than the exception. Rather than adopt a one-pricing policy fits all markets approach, we prefer to adapt our own businesses to fit with the local marketplace. We also adapt our visuals and language according to the country we find ourselves and this is even more so within the Kingdom of Thailand. You can always see both language for the online sale. I’m sorry you find this policy disagreeable but we firmly believe our pricing remains fair and affordable.The local and expat discount rate is 450 baht. This is for entrance only. The 800 baht baht rate includes entrance, a guide book (200 baht value) and a photo discount voucher(also 200 baht value). However, just to clarify, if you intend to visit our attraction, the special discounted rate is applicable to all locals and expats alike – 450 baht. Some form of proof, be it a driving licence, proof of residency (not automatically a residence permit) or other forms of identification is all that is necessary to benefit from these rates. Thanks again for all comments and it will reach to our management.
At least they were courteous unlike Asiatique who just deleted my comments and banned me. But, they didn’t really explain why the poster doesn’t make it clear there is a two price policy.